Terms of Service

1. Agreement to Terms

By accessing or using the services provided by Sense Corporation ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms apply to all visitors, users, and others who access or use our website, applications, or services (collectively, the "Services").

2. Description of Services

Sense Corporation provides technology consulting and services including but not limited to:

• Custom software development
• Cloud infrastructure solutions
• Digital transformation consulting
• IT operations and support
• Security and identity access management
• Technology advisory services

3. User Responsibilities

3.1 Account Registration

You may be required to create an account to access certain Services. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

3.2 Acceptable Use

You agree not to use our Services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Interfere with or disrupt our Services
• Impersonate any person or entity
• Collect or harvest user information
• Engage in any fraudulent activities

4. Service Agreements and Engagement

Specific services may be subject to separate service agreements or statements of work ("SOW"). In the event of any conflict between these Terms and a separate agreement, the separate agreement shall prevail with respect to those specific services.

All service engagements will include:

• Scope of work and deliverables
• Project timeline and milestones
• Pricing and payment terms
• Intellectual property ownership
• Confidentiality provisions

5. Intellectual Property Rights

5.1 Our Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are the exclusive property of Sense Corporation and are protected by copyright, trademark, and other intellectual property laws.

5.2 Client Intellectual Property

Unless otherwise specified in a separate agreement, custom work products developed specifically for clients shall be owned by the client upon full payment. We retain the right to use general knowledge, skills, experience, and ideas gained during the engagement.

5.3 License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for your internal business purposes, subject to these Terms.

6. Payment Terms

Payment terms will be specified in individual service agreements. Generally:

• Invoices are due within 30 days of issuance unless otherwise agreed
• Late payments may incur interest charges
• We reserve the right to suspend services for non-payment
• All fees are non-refundable unless otherwise specified
• Prices are subject to change with 30 days notice

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of the engagement. This obligation survives termination of the service relationship.

Confidential information does not include information that:

• Is publicly available
• Was known prior to disclosure
• Is independently developed
• Is rightfully obtained from a third party

8. Warranties and Disclaimers

8.1 Service Warranties

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. Specific warranties for deliverables will be outlined in individual service agreements.

8.2 Disclaimers

EXCEPT AS EXPRESSLY PROVIDED IN A SERVICE AGREEMENT, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SENSE CORPORATION BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES.

Our total liability for any claims arising out of or relating to these Terms or our Services shall not exceed the amounts paid by you to us for the services in question during the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Sense Corporation and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

• Your access to or use of our Services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you provide to us

11. Termination

We reserve the right to suspend or terminate your access to our Services at any time, with or without cause or notice. Upon termination:

• Your right to use the Services will immediately cease
• We may delete your account and data
• Outstanding fees remain due and payable
• Provisions that by their nature should survive will continue

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Costa Rica, without regard to its conflict of law provisions.

12.2 Jurisdiction

Any disputes arising out of or relating to these Terms or our Services shall be subject to the exclusive jurisdiction of the courts of San Jose, Costa Rica.

12.3 Arbitration

At our discretion, we may require that disputes be resolved through binding arbitration in accordance with the rules of arbitration in Costa Rica.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on our website and updating the "Last updated" date. Your continued use of our Services after such changes constitutes acceptance of the new Terms.

14. General Provisions

• Entire Agreement: These Terms constitute the entire agreement between you and Sense Corporation regarding the Services
• Severability: If any provision is found unenforceable, the remaining provisions will remain in effect
• Waiver: Failure to enforce any right or provision does not constitute a waiver
• Assignment: You may not assign these Terms without our written consent
• Force Majeure: We are not liable for failures caused by events beyond our reasonable control